Terms and conditions

The website https://musecoils.com/ (the “Site”) is owned and operated by Muse Coils Ltd. (“We”, “Us”). The Site provides information about us and the products we offer to our customers.

Muse Coils Ltd. is registered in the Bulgarian Commercial Register under Unified Identification Code 206752428 and has its seat and registered address in Lyulin 8 Residential Complex, bl. 808, entr. A, 6th floor, app. 15, 1324 Sofia, Republic of Bulgaria. You can contact us by using the contact form on our Site.

Muse Coils Ltd. is a one-man company driven to deliver acoustic perfectionism into the products it offers, only to ensure one thing – stunning long term musical experiences for its customers. The man behind Muse Coils Ltd. is Alexander Naydenov who truly believes that the products he creates for his customers should be always tuned to the “best for the moment” materials and is constantly searching for further perfection.

You can read more about Muse Coils Ltd. and its creator at https://musecoils.com/about/muse-coils/ and https://musecoils.com/about/alexander-naydenov/ .

The types of products we can build and offer to our customers are described in our Site and include, but are not limited to, power transformers, output transformers, interstage transformers, chokes and accessories (collectively, the “Products”).

These Terms & Conditions apply to the use of our Site, including the purchase of all Products, as well as all services and content (including articles and pictures in our blog) offered by us through the Site (collectively, the “Services“).

Please read these Terms & Conditions very carefully before using the Site and/or the Services, as well as before ordering our Product. This is a binding agreement between you and us.

1. Acceptance of Terms & Conditions and Updates

By viewing or using the Site and/or the Services, by ordering a Product or by agreeing to these Terms & Conditions (including by a click-through, when such option is provided in our Site), you signify that you have read, understood and agreed to be bound by these Terms & Conditions and other documents they expressly incorporate by reference (the “Agreement”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you use any aspect of the Site and/or the Services, and/or the Products, or click to accept or agree to these Terms & Conditions if presented to you in a User interface on the Site, we will understand this as your acceptance of this Agreement. By accepting this Agreement or using any aspect of the Site and/or the Services, and/or the Products, you represent and warrant that you have the legal capacity to enter a contract in the jurisdiction where you reside.
We may need to change, modify, add or delete portions of this Agreement from time to time for diverse reasons and we will post the updated version on the Site. Your continued use of the Site and/or the Services, and/or the Products, after any such changes constitutes your acceptance of the updated Agreement.
We encourage you to review this Agreement frequently to stay informed of the latest modifications.
If you do not agree to be bound by this Agreement and to follow all applicable laws, than please leave the Site and do not use our Services.

2. Minors

Our Services and Products are intended for persons who are not of legal age, as defined in the laws applicable in their country/state, and by using the Services and the Products, you represent and warrant that you are of legal age (adult, 18+ or 21+ or else, as per the law applicable to you) and you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in this Agreement, and to abide by and comply with this Agreement. We do not knowingly collect personal information from minors or allow them to buy Products from us.

3. Purchases

When you visit the Site, you will find there information about the Products we offer you, divided in different categories (as already indicated above).

All the Products are manufactured and assembled by Alexander Naydenov. They are all handmade, and most of them are custom-made in order to meet the expectations of each customer.

If you want to buy a Product from us, you can contact us by using the contact form on our Site or our channel in Telegram app. We will get in touch with you as soon as possible in order to discuss all the details in writing, such as, but not limited to, your requirements and needs (if you want to buy a custom-made Product), our ability to provide you with such a Product, the price of the Product, the estimated time for manufacturing and/or delivery of the Product.

All communications and purchase orders exchanged between you and us will be in writing and only purchase orders made in writing will be accepted and fulfilled.

Please, be informed that Product manufacturing and delivery time is approximate as it depends on the availability and delivery of the materials to us and our current workload. Therefore, we are not liable for any extension of the estimated time.

All materials used for building up and assembling the Products are qualitative, carefully chosen and strictly checked.

All prices are in USD or EURO and include the cost of the materials, the R&D work, the labour for building of the Products, and the shipment costs. The prices are paid by a wire transfer to our account (bank or PayPal account) specified by us in the correspondence with you. Each customer is issued an invoice.

Once we confirm the availability for purchasing all materials needed for the Product, chosen by you, you can proceed to 100% payment.
When payment is received in the amount we begin by ordering and manufacturing all custom materials needed, followed by labour your ordered Product.
The duration of the whole process lies between 12 and 16 weeks excluding shipping time. When your Product is ready, it will be shipped to you in the way and in the term agreed between you and us. It will be shipped to the address you have provided to us. For this purpose we will need your first and last name, company (optional, if you buy the Product as a company), country/region, street address, more details about your address like apartment, unit, suite, etc., city or town, state, ZIP, phone number and email address. We can use the services of a courier service provider specified by you and operating in the Republic of Bulgaria or of another courier services provider chosen by us, if you have not specified such.
You agree that any information that you submit to us will be true, accurate, current and complete and that you will maintain and promptly update your data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we reserve the right to suspend or terminate your purchase order. In such a case we will inform you in advance.

Each Product is shipped to the customer together with an user manual and safety instructions.
We strive to provide high quality Products, meant to be fully operating for a lifetime. And they will, if you as a customer use them in accordance with the user manual and observe the safety instructions, provided to you by us together with the product. We are not liable for any damages that might occur as a result of your use of the Product or as a result of the use of the Product by any other person.

All costs of shipment and delivery of the Product, as well as any transfer/transaction fees connected with the payment of its price, will be at your expense.

4. Intellectual Property

You do not have the right to replicate our Products, nor to patent any of our Products, without our prior written consent.

Materials on the Site and the Services, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements (collectively, “Material/s“) are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Muse Coils Ltd. or by third parties that have licensed or otherwise provided their material to us. You acknowledge and agree that all Materials on the Site and the Services are made available to you for limited, non-exclusive, non-commercial, personal use only in connection with viewing and using the Services. Except as specifically provided herein or elsewhere on the Site and the Services, no Material may be modified, copied, framed, reproduced, republished, sold, downloaded, displayed, posted, transmitted, or distributed in any way, or otherwise used for any purpose, in whole or in part, by any person or entity, without Muse Coil Ltd.’s prior express written permission.
If you want to use any of the Materials on the Site and the Services for any other than its intended purposes, contact us. Together with this, when you quote the texts on our Site, please be sure to make a precise quotation and put the name of the author and the book.
You may not add, delete, distort, or otherwise modify the Materials. Any unauthorized attempt to modify any Material, to defeat or circumvent any security features, or to utilize the Site and the Services or any part of the Materials for any purpose other than its intended purposes is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes.
We respect the intellectual property rights of others and we prohibit users from uploading, posting or otherwise transmitting on the Site or Services any materials that violate another party’s intellectual property rights.
If you believe any Materials accessible on or from the Site has been copied in a way that constitutes copyright infringement, are aware of any infringing Material on the Site, or know of someone who is making unauthorized use of the content of the Site or the Services, please notify us of your concern.

5. Health Disclaimer

When you use our Products, please, follow the user manual and the safety instructions provided to you by us.
You expressly waive and release any claim that you may have at any time for injury of any kind against Muse Coils Ltd., or any person or entity involved with Muse Coils Ltd., including without limitation its shareholders, directors, instructors, employees, agents, contractors, affiliates and representatives.

6. Other Sites

Our Site may contain links to other sites owned by third parties (i. g. affiliate partners, strategic partners or others). We are not responsible for monitoring, examining or evaluating, and we do not warrant the products, services or offerings of any of these businesses or individuals, or the accuracy, reliability or inoffensiveness of the content of their website. Muse Coils Ltd. does not assume any responsibility or liability for the actions, services, products, policies, practices or content of any such website. Before you use any third party website, you should review the applicable terms of use and policies for such website. The inclusion of a link in or on our Site does not imply Muse Coils Ltd.’s endorsement of such third party website. If you decide to access any such linked website, you do so at your own risk and you should be aware that our terms and policies no longer govern.

7. Privacy Policy and Cookies

Muse Coils Ltd. respects your privacy. Please view our Privacy Policy. The Privacy Policy is expressly incorporated into these Terms & Conditions by this reference. We may revise the Privacy Policy at any time and the version posted on our website will be always up to date and at your disposal. By using our website and online store, you agree to the then-current versions of the posted Privacy Policy.

8. Disclaimer of Warranties

You agree that your use of the Site and/or the Services and/or the Products shall be at your sole risk. The Services, the Products and the Materials are provided “as is”. To the fullest extent permitted by law, Muse Coils Ltd., its shareholders, officers, directors, employees and agents disclaim all warranties, express or implied, in connection with the Services, and your use thereof.
Muse Coils Ltd. makes no warranties or representations about the accuracy or completeness of Muse Coils Ltd. content or the content of any sites linked to the Services and assumes no liability or responsibility of any (1) errors, mistakes, or inaccuracies of content, (2) personal injury, emotional distress or property damage, of any nature whatsoever, resulting from your access to and use of the Site and/or the Services and/or the Products, (3) any interruption or cessation of transmission to or from the Site and/or the Services, (4) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Site and/or the Services by any third party, and/or (5) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Site and/or the Services.
Muse Coils Ltd. assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any user communication. Muse Coils Ltd. is not responsible for any problems or technical malfunction of any telephone network or lines, computer systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any of the Services or combination thereof, including any injury or damage to users or to any person’s computer related to or resulting from downloading materials in connection with the Services.
Muse Coils Ltd. will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services (i. e. bank, PayPal, etc.). As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

9. Limitation of Liability

In no event shall Muse Coils Ltd., its shareholders, officers, directors, employees or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (1) errors, mistakes, or inaccuracies of content, (2) personal injury, emotional distress or property damage, of any nature whatsoever, resulting from your access to and use of the Site and/or the Services and/or the Products, (3) any interruption or cessation of transmission to or from the Site and/or the Services, (4) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the Site and/or the Services by any third party, and/or (5) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Site and/or the Services, whether based on warranty, contract, tort, or any other legal theory, and whether or not Muse Coils Ltd. is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Any reference to a person, entity, product, or service on the Site does not constitute an endorsement or recommendation by Muse Coils Ltd. or any of its employees. Muse Coils Ltd. is not responsible for any third party content on the Site or third party web page accessed from the Site, nor does Muse Coils Ltd. warrant the accuracy of any information contained in a third party website.

10. Indemnity

You agree to defend, indemnify and hold harmless Muse Coils Ltd., its subsidiaries, affiliates, subcontractors, shareholders, officers, directors, employees, consultants, representatives and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees and costs) arising from: (i) your use of and access to the Site, the Services and/or the Products; (ii) your violation of any term of this Agreement; (iii) your violation of any third party right, including without limitation any copyright, property or privacy right; or (iv) any claim that one of your submissions of content caused damage to a third party.
This defence and indemnification obligation will survive this Agreement and your use of the Site, the Services and/or the Products.

11. Modification and Discontinuation

We reserve the right at any time to modify, edit, delete, suspend or discontinue, temporarily or permanently the Site and the Services (or any portion thereof) with or without notice. You agree that we will not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance.

12. Integration Clause

This Agreement together with the Privacy Policy and any other legal notices published by Muse Coils Ltd. on the Site, shall constitute the entire agreement between you and Muse Coils Ltd. concerning the Site, the Services and the Products and governs your use of the Site, the Services and the Products.

13. Waiver and Severability of Terms

The failure of Muse Coils Ltd. to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
If any provision of this Agreement is found by a competent jurisdiction to be invalid, the parties nevertheless agree that the other provisions of this Agreement remain in full force and effect.

14. Governing Law and Venue

This Agreement shall be governed by the laws of the Republic of Bulgaria, where is the main place of establishment and provision of the Services of Muse Coils Ltd.
Any claim or dispute between you and Muse Coils Ltd. that arises in whole or in part from the Services shall be decided exclusively by a court of competent jurisdiction located in the City of Sofia, Republic of Bulgaria.

15. General

If you have any questions or comments regarding this Terms & Conditions, our Services or Products, please feel free to contact us by using the contact form on our Site. In case of any consumer complaint, please contact us to resolve the matter.
Control over our activity is exercised by the Commission for Consumer Protection (https://kzp.bg) and the Commission for Personal Data Protection (https://www.cpdp.bg/en/).

Last Modified: July 1, 2022